Shipping policy
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
We offer the following shipping options at checkout:
- Standard Shipping — 7–15 business days
- Expedited Shipping — 3–7 business days
- Express Shipping — 1–3 business days
Shipping rates are calculated at checkout based on your location and order weight.
Free Shipping
Free standard shipping is available on orders over $50 USD.
International Shipping
We ship to most countries worldwide. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Delivery times may vary depending on the destination country and local customs processing.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this to monitor your shipment's progress.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at lumizstech@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please reach out to us at lumizstech@gmail.com.